Contact information
Have a question about your order, a product, or just want to say hello? We'd love to hear from you. Our team typically responds within 24 hours.
For all inquiries — orders, returns, sizing, collaborations, or anything else — email us at:
support@kairosdrip.com
Before You Reach Out
You might find your answer here:
• Shipping Information — delivery times, tracking, and shipping countries
• Returns & Exchanges — how to return or exchange an item
• Payment Policy — accepted payment methods and billing questions
Response Times
We aim to respond to all emails within 24 hours during business days (Monday–Friday). During sale events or holidays, response times may be slightly longer — but we'll always get back to you.